How We’re Improving Our Turnaround Time
We know that for you, our customers, turnaround time is everything.
You simply don’t have time to wait - whether it’s to get your questions answered, orders placed, or deliveries shipped to your door. That’s why we asked you to rate us on our turnaround time so that we can continue to provide you precisely what you need, precisely when you need it. The survey results are in.
Satisfied/Very Satisfied with Inquiries
Satisfied/Very Satisfied with quoting
Satisfied/Very Satisfied with delivery
What We’re Doing To Earn Your 100% Satisfaction
We appreciate your positive ratings. We also acknowledge we have work to do. When it comes to turnaround time, there is always room for improvement - especially this year, as we all continue to emerge from COVID-19. Here’s what we’re doing to shrink our turnaround time even further and earn your 100% very satisfied rating:
Expedited shipping options
You told us you want to receive your orders faster. We’re on it - researching and testing ways to speed up getting your orders to your doorstep.
You want to be in the loop - regarding your order status, the timeframe for delivery, or anything in between. We’re putting proactive steps in place to make it so.
We’re exploring ways to streamline our methods and make ordering stock and custom labels as quick and seamless as possible.
Our Safeguard Supply Program guarantees your items will be in stock. (Ask us how to enroll - it’s free and easy!)
We Heard You
We value your business and will keep doing our very best to meet and exceed your expectations with every question asked, order placed, and product delivered. It’s who we are and how we help you. Thank you for your continued trust in us.
We’re Committed to Delivering Service That Goes Above and Beyond
Talk with our Customer Care Team Today 1-800-323-0249